Effective Date: 25 November 2025
Welcome to Presethic! These Terms and Conditions (“Terms”) apply to your access and use of the Presethic website, accessible at https://presethic.com (the “Website”), owned and operated by Presethic Ltd, with registered company number 16854738, located at 167-169 Great Portland Street, London, England, W1W 5PF. By accessing or using the Website, you agree to be bound by these Terms.
Please read these Terms carefully before using the Website. If you do not agree to these Terms, do not use the Website.
1. General Terms
1.1 Acceptance of Terms
By accessing and using this Website, you agree to comply with these Terms and Conditions. These Terms may be updated or modified by Presethic Ltd at any time, and such changes will be effective immediately upon posting on the Website. It is your responsibility to review these Terms periodically for any updates. If you continue to use the Website after such changes, you accept and agree to the new terms.
1.3 Account Registration
Registration is not required to make a purchase on the Website. However, if you choose to create an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account details, and for all activities that occur under your account. If you suspect any unauthorized use of your account, you agree to notify us immediately.
2. Products and Services
2.1 Product Description
Presethic offers a variety of digital Lightroom presets, available for download in .xmp format, designed to enhance and edit photos in Adobe Lightroom. Each preset collection provides unique filters and adjustments to help users achieve professional-quality results in their photo editing.
2.2 Product Availability
We strive to keep our product listings updated. However, due to varying stock availability and changes in product offerings, we may discontinue certain products at any time without prior notice. You will be informed if a product is no longer available at the time of purchase.
2.3 Pricing
Prices for products are listed on the Website and are subject to change without prior notice. The final price will be confirmed during the checkout process. Taxes, shipping (if applicable), and any applicable fees will be added at checkout.
2.4 Digital Products
All products sold on the Website are digital products, and no physical items will be shipped. Once a purchase is completed and payment confirmed, a download link will be provided for the user to access the purchased products.
3. Ordering and Payment
3.1 Placing an Order
To purchase products from the Website, you must add them to your cart, proceed to checkout, and follow the instructions to complete the transaction. By placing an order, you are making an offer to purchase the selected products, which is subject to acceptance by Presethic Ltd.
3.2 Payment Processing
We do not collect or store any payment data on our Website. All payment transactions are processed securely through third-party payment processors. By making a purchase, you agree to comply with the payment processor’s terms and conditions, and you are responsible for providing accurate payment information.
3.3 Payment Methods
We accept a range of payment methods through third-party payment processors, including credit cards, PayPal, and other secure payment systems. The payment processor will securely handle all transactions, and Presethic Ltd does not have access to your payment details.
3.4 Order Confirmation
After completing your purchase and successful payment, you will receive an order confirmation email with the details of your transaction. If you do not receive an email or experience any issues with your order, please contact our support team at [email protected].
4. Refund Policy
4.1 Digital Products
Due to the nature of digital products, Presethic Ltd does not offer refunds once the product has been downloaded. We highly encourage you to review the product description, compatibility, and system requirements before making a purchase. If you are unsure whether a product is suitable for your needs, please contact our support team before proceeding with your order.
4.2 Issues with Downloads
If you encounter any technical issues with downloading the products, please reach out to our support team at [email protected]. We will work with you to resolve the issue promptly. If necessary, we will provide a new download link or assist you with troubleshooting the problem. Please note that we can only assist with issues related to download access, not issues related to the product’s use or performance.
4.3 Defective Products
In the rare event that a preset file is defective or not functioning as intended, please contact us within 14 days of purchase. We will investigate the issue and assist you in resolving it. If the preset is found to be defective, we will provide a replacement preset or an alternative solution at our discretion. Please provide sufficient details about the issue (e.g., screenshots, error messages, etc.) to help us expedite the process.
4.4 No Refund for Used or Downloaded Products
As our products are digital and accessible immediately after purchase, we do not offer refunds for products that have already been downloaded or used. Please ensure that you are satisfied with the product description and that the product meets your expectations before completing your purchase.
4.5 Refund Request Process
To request a refund, exchange, or resolution, please contact our customer support team via [email protected] with your order details, including the order number, date of purchase, and a description of the issue. Refunds, if granted, will be processed within 14 business days. Please note that any requests made after 14 days from purchase will not be eligible for a refund or exchange.
4.6 Non-Refundable Items
The following items are non-refundable:
- Digital products that have been downloaded.
- Products purchased as part of a special promotion, bundle, or discount offer, unless explicitly stated otherwise.
4.7 Consumer Rights
Nothing in this Refund Policy affects your statutory rights under consumer protection laws. If you are a consumer in the EU or another region with applicable consumer protection laws, you may have additional rights, including the right to a refund or exchange under certain circumstances.
5. Intellectual Property Rights
5.1 Ownership
All content on the Website, including but not limited to product presets, images, text, graphics, logos, and design, is the intellectual property of Presethic Ltd and is protected by copyright, trademark, and other intellectual property laws. You are prohibited from using, reproducing, or distributing any of this content without explicit permission.
5.2 License to Use Products
Upon purchasing a preset collection, you are granted a non-exclusive, non-transferable license to use the presets solely for personal use. These presets may not be sold, redistributed, modified, or used in commercial projects without prior written consent from Presethic Ltd. You may not reverse-engineer, decompile, or otherwise attempt to extract the source code or any proprietary information from the presets.
6. Usage Restrictions
6.1 Personal Use Only
The presets are licensed to you for personal use only. You are not permitted to use the presets for commercial purposes, including, but not limited to, in client projects, resale, or redistribution. Any commercial use requires prior written consent and may be subject to additional licensing fees.
7. Transfer and Resale Restrictions
7.1 No Transfer or Resale
You may not transfer, resell, distribute, or sublicense the presets to any third party, except for personal use. Any unauthorized transfer, resale, or distribution will result in the immediate termination of the license, and legal action may be pursued.
8. Modifications and Derivative Works
8.1 No Modifications
You may not modify, adapt, or create derivative works based on the presets. Any alterations to the presets, including their distribution, require explicit written permission from Presethic Ltd.
9. User-Generated Content
9.1 User Content
By using the Website, you may upload or share content, including images, that has been edited using our presets. You grant Presethic Ltd a non-exclusive, royalty-free license to use, display, and distribute such content for promotional purposes on our Website and other marketing channels.
10. Third-Party Links and Services
10.1 External Links
The Website may contain links to third-party websites or services that are not owned or controlled by Presethic Ltd. We are not responsible for the content, privacy policies, or practices of any third-party websites. You agree to use these links at your own risk.
11. Termination of Service
11.1 Termination by Us
We reserve the right to suspend or terminate your access to the Website and services at any time without notice if you violate these Terms or engage in fraudulent or unlawful activities. Upon termination, all rights granted to you under these Terms will immediately cease, and you must stop using the presets.
11.2 Termination by You
You may terminate your account at any time by contacting our support team. Upon termination, you must immediately cease using the products and delete any downloaded files from your device.
12. Advertising and Promotions
12.1 Promotional Offers
Presethic Ltd may offer promotional discounts, sales, or special offers from time to time. These promotions are subject to specific terms and conditions, and may not be combined with other offers unless explicitly stated.
12.2 Discount Codes
Discount codes must be used before checkout, and are valid only for the duration specified in the promotion. Codes cannot be applied after the purchase has been made.
13. Accessibility and Website Maintenance
13.1 Website Availability
We strive to ensure the Website is available at all times, but we may need to take it offline for maintenance, updates, or technical reasons. We will endeavor to provide notice of planned downtime but are not responsible for any inconvenience caused by temporary unavailability.
14. Dispute Resolution
14.1 Resolution Process
If any disputes arise in connection with these Terms, you agree to first attempt to resolve the issue through direct communication with Presethic Ltd. Please contact us at [email protected].
14.2 Arbitration
If the dispute cannot be resolved through direct communication, the dispute will be resolved through arbitration under the laws of England and Wales, and both parties agree to submit to the exclusive jurisdiction of the courts of England and Wales.
15. Miscellaneous
15.1 Severability
If any provision of these Terms is deemed to be invalid or unenforceable, the remaining provisions will remain in full effect.
15.2 Entire Agreement
These Terms constitute the entire agreement between you and Presethic Ltd regarding your use of the Website and its products. Any prior agreements, understandings, or representations are superseded by these Terms.
16. Contacts
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: [email protected]
Address: Presethic Ltd, 167-169 Great Portland Street, London, England, W1W 5PF